Account & Security

ARSO may ask you to verify your email. Use the link in the verification message. You can request a new message from the app if needed.

Sign in with your ARSO credentials in the app or on the public booking site. To sign out, use Log out in the app — ARSO ends your local session and attempts to revoke server sessions.

In the ARSO app: Settings → Account → Export. Request a personal export (and a business export when available).

Exports are prepared as JSON. When ready, download from the app. Download access expires after 7 days. Password hashes and similar secrets are not included.

You can start deletion inside the ARSO app — Settings → Account → Delete Account. Confirm by typing DELETE.

Deletion begins a 7-day grace period. During that time you can cancel the request from the same Account screen.

After the grace period, ARSO revokes sessions and tokens, removes media you own, hides public profiles, and anonymizes identity data as described in the Privacy Policy.

Some information may be retained when required for legal, security, fraud-prevention, or legitimate record-keeping purposes (for example, certain audit records).

Deleting your ARSO account and cancelling an App Store subscription are separate actions. Cancel billing in Apple’s subscription settings if you no longer want renewals. See Subscription & Billing.

Read the full Privacy Policy for categories of data, retention, and how to contact us about privacy requests.

For privacy questions or requests ARSO supports (such as export or deletion), email arsoifo@gmail.com.