ARSO Help Center

Managing a Booking

Find your appointment and make changes when they are available.

How to open your booking

  • Signed in — open Account → Bookings on the web or in the ARSO app.
  • Guest — use the secure manage link from your email when provided.

What you can do

You can view booking details. Reschedule or cancel appears when ARSO allows it for that booking’s state and timing — not every booking can always be changed.

Rescheduling or cancelling

Follow the on-screen steps to pick a new time or cancel. Some changes may need the Professional’s review. If an action is unavailable, contact the Professional using the details on their public page, or contact ARSO for account issues.